Privacy Policy

This policy explains how JaxonGlobal Media LLC, doing business as TradeGenie AI ("TradeGenie AI", "we", "us"), collects, uses and protects information when you visit tradegenieai.app, request a website plan, chat with us, or receive text messages from us.

Information we collect

• Details you give us: your name, business name, trade, service area, email address, phone number, website address and anything you write in a form or chat.
• Records of our conversations with you by email, chat, phone and text message.
• Basic technical information your browser sends when you visit the site, such as device type, pages viewed and approximate location.
• For customers, billing details are collected and processed by our payment provider; we do not store full card numbers.

How we use it

• To respond to your inquiry and prepare the website plan you requested.
• To provide, support and bill for the services you sign up for.
• To send the emails and text messages you agreed to receive, including replies, appointment details and service updates.
• To keep the site secure and working, and to improve our services.

Text messaging and your phone number

We do not sell, rent or share your mobile phone number or your text messaging consent with third parties or affiliates for their marketing or promotional purposes. Information collected for text messaging, including your opt-in, is used only to send you the messages you agreed to receive. It is shared only with the service providers that deliver those messages for us, and never for their own use.

You can stop text messages at any time by replying STOP. Reply HELP for help. See our SMS Terms for details.

Who we share information with

We share information only with service providers that help us run TradeGenie AI, under agreements that limit their use of it: our customer relationship and messaging platform, website hosting and database providers, our payment processor, and AI tools that help us prepare website plans. We may also disclose information if the law requires it. We do not sell personal information.

How long we keep it

We keep information for as long as we need it to respond to you, provide our services and meet legal and accounting obligations, and then delete or anonymize it.

Your choices

• Reply STOP to any text message to stop texts.
• Use the unsubscribe link in any marketing email to stop those emails.
• Email support@tradegenieai.app to ask what information we hold about you, or to have it corrected or deleted.

Children

TradeGenie AI is for businesses. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy. The effective date at the top shows when it last changed.

Contact us

JaxonGlobal Media LLC
2900 NE 7th Avenue, Unit 2502, Miami, FL 33137
support@tradegenieai.app
(213) 719-2100